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Terms & Conditions

This document is an electronic record in terms of the Information Technology Act, 2000, and rules there under, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy and user agreement for access or usage of https://umber-ghar.com.

Welcome to Umber IT Solutions LLP (herein after referred as “Umber-Ghar”). We are a Digital Platform for Smart RERA Solutions specifically build for individuals, real estate professionals, consultants, agents, developers, and companies to perform their activities related to RERA. This Platform digitally connects people and entities within the real estate space. Umber-Ghar and our subsidiaries and affiliates (collectively "Umber-Ghar") provide you with access to a variety of services, including but not limited to the https://umber-ghar.com website (the "Website") and Umber-Ghar's mobile applications and all the products and services available through our website (collectively the "Services"). These Terms of Use govern access to and use of Umber-Ghar's Services. This Website is owned and operated by Umber-Ghar, a company incorporated as a Limited Liability Partnership company , and having its principal place of business at R Square complex, Office no 10, Ground Floor, Warje, Pune 411 052, Maharashtra, India.

You are allowed to use our Services only if you can form a binding contract with us, and only in compliance with our Terms of Use and all applicable laws. The following terms and conditions apply to everyone who uses Umber-Ghar's Services (including Individuals, Real estate Professionals, Consultants, Agents, and Developers), and they govern the relationship between Umber-Ghar and our users during their use of Umber-Ghar's Services.

Please read these Terms carefully before using our Services. By accessing and using our Services, you explicitly agree to comply with and be bound by our Terms of Use and Privacy Policy.  If you do not wish to be bound by these Terms of Use, please do not use our Services .You have the choice of Unsubscribing from our website on the link provided.

The Services We Provide

Our Services: Our Services comprise a variety of real estate-related products and services made available through our Website and Umber-Ghar mobile application. These Services include but are not limited to real estate listings and related information as expected by the RERA guidelines The Services may sometimes be located on third-party websites or applications, either as links from an add-on service to, or otherwise in connection with, websites or applications that those third parties control. Our Services also include paid products and services. By purchasing or using our paid products and services, you agree to these Terms of Use.

Registration and Use

Registration: Umber-Ghar may require that you register in order to use some or all of the features and functionalities of the Website. We may, in our sole discretion, permit or deny your registration. Once we permit you to register with the Website, you agree and undertake to access the Website only using the unique username and password, as amended by you from time to time, associated with your registration. You will be solely responsible for maintaining the confidentiality of such password and agree that the password is intended for use solely by you. In the later phases, we may permit you to register with the Website using your Facebook or Twitter or any similar social accounts. If you complete your Registration via any third party social logins  such as Facebook or Twitter all applicable Facebook and Twitter terms of use and any changes to the same shall apply to you in addition to these Terms of Use.

You understand that for the purpose of effectively using the Website you may be required to provide accurate information including but not limited to your name, address, mobile number and e-mail id (collectively referred to as "User Content"). You represent that you have all rights required to provide the information that you have provided to the Website, including the User Content and represent that they are true and accurate.

You agree and understand that this Website and the contents are intended for people who are 18 years of age or above. You hereby represent that you are 18 years of age or above and competent to contract within the meaning of section 11 of the Indian Contract Act, 1872.

Be Honest With Us: The information we collect from users of our Services, including during the registration process for our users (including Individuals, Real estate Professionals, Consultants, Agents, and Developers) is detailed in our Privacy Policy. When you create an account, you must provide us with accurate and up-to-date information, for which you are solely responsible.

If you are registering as an Individual, Real estate Professional, Consultant, Agent, or Developer, you represent that you are duly authorized to register and by accepting these Terms of Use you bind such underlying business entity to these Terms of Use

You will be solely responsible for your acts on the Website including those conducted under the username assigned to you. You understand and agree that Umber-Ghar may, in our sole discretion, terminate your access to the Website without notice and you waive any right to claim access to the Website or any other claim that you may have. Any data of your usage may be retained or deleted at Umber-Ghar's sole discretion. You agree that the User Content uploaded. which are public-facing in nature, can be used and viewed by other third parties who access the Website.

By using our Services and providing us with your contact information, you agree that we can send you communications about our Services. By using our Services or by filling out any forms/agreements on or through the Services, providing us with information or making an inquiry, you acknowledge that we have an established business relationship with you and you expressly consent to being contacted by us or our service providers, whether by phone, mobile phone, text (SMS), email, postal mail or otherwise. From time to time, when you call us we may wish to record those phone calls for quality assurance and customer satisfaction purposes. In those jurisdictions where consent is required in order for a party to record any telephone call, you consent for us to record your call when you call us.

All User Content will be used and processed in accordance with these Terms of Use and the Privacy Policy. You agree that you have read and understood the Privacy Policy.

Permitted Use: You agree that you will use the Website only for the purposes of viewing or listing contents only related to real estate such as residential listings, commercial listings, rental listings and service apartment listings or to use the other services provided by Umber-Ghar through our Website and mobile applications in accordance with these Terms of Use and all other applicable agreements that you have entered into with Umber-Ghar.

You will use the Website and any information available in accordance with all applicable laws and regulations. These Terms of Use are in addition to and not in derogation of any other agreements or terms and conditions agreed upon or entered into by you. The information updated on this Website is updated from your end and Umber-Ghar has no control on the accuracy nor the correctness of data. You or your authorized personnel only will be carrying out data entry related activities on the Website.

Prohibited Use: In relation to the use and access of the Website its content and features, you agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information that:

  • belongs to another person and to which you do not have any right to;
  • harms minors in any way;
  • impersonates another person;
  • Other than when acting as a real estate developer, property manager or real estate broker list real estate contents related to real estate such as residential listings, commercial listings, rental listings, and service apartment listings on the Website, upload, transmit or publish any information on behalf of a third party, including any User content of any person other than you, and more specifically, you will not impersonate another person;
  • Upload, transmit or publish any information or material which is grossly harmful, harassing, blasphemous, threatening, abusive, obscene, derogatory (in any form), defamatory or libelous, discriminatory, racially or ethnically objectionable, contains pornography, paedophilic, invasive of another's privacy, hateful, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • Violate the privacy or publish any personal information of any person except to the extent specifically approved by such person and only to the extent absolutely necessary to advertise such real estate property;
  • Upload, transmit or publish any viruses or other malware to corrupt, interrupt, limit, destroy or otherwise impact the Website, Umber-Ghar's computer systems or the computer systems of other users or third party systems;
  • Upload transmit or publish anything which you do not have the rights to or any material which infringes on the intellectual property rights (in whatever form including but not limited to any patent, trademark, copyright or other proprietary rights) of any third party;
  • Use the Website in any manner which is not permitted under these Terms of Use or in any manner which is illegal or unethical;
  • deceives or misleads the addressee about the origin of any messages or communicates any information which is grossly offensive or menacing in nature;
  • threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any offence or prevents investigation of any offence or is insulting any other nation;
  • Access the Website in any unauthorized manner, including by hacking or using log in credentials of any other user; and
  • Not use the Website other than what you have subscribed for or have access to
  • Use the Website for any unauthorized marketing purposes or for sending any unsolicited materials.

If any of your actions on the Website or materials posted by you on the Website are flagged as inappropriate, Umber-Ghar reserves the right to review such actions or content to determine, in our sole and absolute discretion, whether it violates these Terms of Use. If Umber-Ghar removes your content or disables your account and/or access to the Website, you may assume that such removal or disablement was purposeful on the part of Umber-Ghar. Umber-Ghar may additionally refuse to let you re-register and/or use the features and functionalities of the Website in our sole discretion.

Deal with Us in Good Faith: By creating an account, you agree that you are signing up for Umber-Ghar's Services in good faith, and that you mean to use them only for their intended purposes as real estate information tools and for no other reason.

Security: While Umber-Ghar works to protect the security of your content and account, we cannot guarantee that unauthorized third parties will not be able to circumvent our security measures. Please notify us immediately in the event of any compromise or unauthorized use of your account. You are also responsible for maintaining the confidentiality of your account information and for ensuring that only authorized individuals have access to your account. You are responsible for all actions taken or content added through your account.

By using certain of our Services, you agree that Umber-Ghar may create a user account for you. You can learn about our policies for data collected via user accounts in our Privacy Policy. Like all our accounts, you may delete it at any time.

Our Rules About Your Data Privacy

Umber-Ghar's Privacy Policy Governs Our Collection, Use, and Disclosure of Your Data: Our Privacy Policy governs our collection, use, and disclosure of your personal information and is incorporated into these Terms of Use. Please read it carefully. It describes what information we collect from you and when, how and why we may create an account for you, whom we share your information with and when and how you can opt-out or delete your account. This is important information. By using our Services, you consent to our Privacy Policy.

Our Rules About Your Content

Your Content Is Your Responsibility: You are solely responsible for any messages, reviews, text, photos, videos, graphics, code, or other information, content or materials that you post, submit, publish, display or link to through the Services or send to other Umber-Ghar users.

Umber-Ghar May Choose to Monitor User Content: Umber-Ghar does not approve, control, or endorse your or anyone else's User Content and has no obligation to do so. However, we reserve the right (but assume no obligation) to remove or modify User Content for any reason, at our sole discretion, including User Content that we believe violates our Terms of Use.

Be Truthful: You agree to provide accurate, complete, current, and truthful information when you add or edit facts about your home or otherwise provide content via the Services.

Do Not Post Illegal or Harmful Content: You agree not to post, submit, or link to any User Content or material that infringes, misappropriates, or violates the rights of any third party (including intellectual property rights) or that is in violation of any federal, state, or local law, rule, or regulation. You also agree not to post, submit or link to any User Content that is defamatory, obscene, pornographic, indecent, harassing, threatening, abusive, inflammatory, or fraudulent, purposely false or misleading or otherwise harmful.

Do Not Violate Others' Rights: You agree not to post copyrighted material without permission from the owner of the copyright. This includes, for example, photographs or other content you upload via the Services. You also agree not to disclose confidential or sensitive information. This includes but is not limited to information about neighbors or other information that would potentially be viewed as an invasion of privacy.

You Grant Umber-Ghar a License to Use Your Content: When you provide User Content via our Services, you grant Umber-Ghar a royalty-free, perpetual, irrevocable, and fully sublicensable license to publish, reproduce, distribute, display, adapt, modify and otherwise use your User Content in connection with our Services. We will not pay you or otherwise compensate you for the content you provide to us.

Your Content May Be Made Public: You understand and agree that any User Content that you post or submit to Umber-Ghar may be redistributed through the Internet and other media channels, and may be viewed by the general public.

We reserve the right in our sole discretion to edit or remove information or materials provided by you.

Rules for Real Estate Professionals

Information Provided by Real Estate Professionals: If you are an Individual, Real estate Professional, Consultant, Agent, or Developer, you agree that you will not claim or submit listings that do not belong to you. When you submit or claim a listing, you hereby agree to abide by the User Terms and Conditions signed by you.

If you are a developer/promoter, as defined under the Real Estate (Regulation and Development) Act, 2016 ('RERDA'), you represent that the project, being advertised using the medium of Umber-Ghar, has been duly registered with the Real Estate Regulatory Authority and satisfies all the requirements specified under the said Act. Also, you align with the respective State RERA (Real Estate Regulatory Act, 2016) as applicable to you.

If you are a real estate agent, as defined under the RERDA, you represent that you are a duly registered real estate agent as defined under the said Act. You agree that, you will not facilitate/advertise/list the sale or purchase of any plot, apartment or building, as the case may be, in a real estate project or part of it, being sold by the promoter/developer in any planning area, which is not registered with the Real Estate Regulatory Authority. You also agree that you will not permit publication or advertisement of services, using Umber-Ghar as a medium, that are not intended to be offered in the real estate project.

If you are an Individual, Real estate Professional, Consultant, Agent, or Developer, you agree, understand and acknowledge that in any and all listings/advertisements of the real estate projects on the Website, you shall mention prominently the address of the Real Estate Regulatory Authority wherein all details of the registered project have been entered including the registration number issued by the said Authority.

Umber-Ghar User Content Provided to Real Estate Professionals: If you are an Individual, Real estate Professional, Consultant, Agent, or Developer, you agree that you will not use any information about Umber-Ghar users that is transferred to you during your use of Umber-Ghar's Website or Services (e.g., contact information sent to you when a user contacts you through your listing page) for any reason except to provide those users with real estate services. You further agree never to use such information for any illegal or harmful purpose.

Intellectual Property and Licenses

Umber-Ghar Grants You a Limited License to Use Our Services: Subject to these Terms of Use and any other policies we create, we grant you a limited, non-sublicensable right to access the Website, use our Services, and print materials for your personal, non-commercial, and informational use only. This license does not allow you to copy or sell our Services or Materials; scrape or mine our Website, Services, or Materials; or frame any part of our Website or Services. We reserve the right, without notice and in our sole discretion, to terminate your license to use the Website or Services, and to block or prevent future access to and use of the Website or Services.

Except for the limited license granted to you, you are not conveyed any other right or license in any way. Any unauthorized use of our Website or Services, and any use that exceeds the license granted to you, will terminate the permission or license granted by these Terms of Use.

You agree and understand that:

  • The contents of the Website including but not limited to the information, logos, designs, databases, arrangement of databases, user interfaces, response formats, videos, testimonials, software, audio, pictures, icons, are the sole property of Umber-Ghar or our licensors. All intellectual property in and to the Website and its contents and functionalities shall vest solely with Umber-Ghar or our licensors.
  • Save for the limited right to access and use the Website in accordance with the Terms of Use and other applicable agreements, on a non-exclusive and non-transferable basis, there are no other rights being granted to you in the Website or any of its content and functionalities.
  • To the extent required, you grant Umber-Ghar a non-exclusive, royalty free, worldwide, transferrable, sub-licensable right to host, display, demonstrate, publicly perform, use, reproduce, format, and distribute any materials, trademarks, trade names and other forms of your intellectual property which you have provided to Umber-Ghar.
  • You have no right to make any copies of the whole or part of the Website or any of the content therein.
  • You have no rights to remove, modify (including removing any copyright notices or proprietary markings) any part of the Website save for any User Content that belongs to you.
  • You have no right to use any search mechanisms other than that provided on the Website and you will not use any web-crawler or any data harvesting tools to harvest data of any sort from the Website.

If you are found to be in violation of this clause Umber-Ghar reserves the right to terminate your access to the Website immediately.

Our Materials Are Protected: All materials in Umber-Ghar's Website and Services, including our branding, trade dress, trade names, logos, design, text, search results, graphics, images, pictures, page headers, custom graphics, icons, scripts, sound files and other files, and the selection and arrangement and compilation of information thereof (collectively "Materials"), are proprietary property of Umber-Ghar, our suppliers, our licensors, or users, and are protected by Indian and international intellectual property laws, including copyright and trademark laws. Our Materials cannot be copied, imitated, or used, in whole or in part, without our prior written permission. You may not use any meta tags or any other "hidden text" utilizing "Umber-Ghar" or any other name, trademark, or product name of Umber-Ghar without our permission.

Our Use of Third Parties' Marks Does Not Imply Endorsement: All other trademarks, registered trademarks, product names, and logos appearing on our Website and Services are the property of their respective owners. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.

Third-Party Links, Sites, and Services

Our Website and Services may contain links to third-party websites, advertisements, services, special offers, or other events, activities, or content (collectively "Third-Party Materials"). These Third-Party Materials are not under the control of Umber-Ghar. We are providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement, or adoption by us of the website or any information contained therein. Umber-Ghar is not responsible or liable for your use of or access to any Third-Party Materials. Whenever you leave Umber-Ghar's Website or Services be aware that your activity outside our Website or Services will not be governed by our Terms of Use or other agreements.

No Warranties

Umber-Ghar is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.

THIS WEBSITE, THE MATERIALS, AND THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ALL USE OF UMBER GHAR'S WEBSITE, MATERIALS, AND SERVICES IS AT YOUR SOLE RISK.

WE SPECIFICALLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ANY WARRANTIES arising out of the course of dealing or usage of trade.

Umber-Ghar takes no responsibility and assumes no liability for any User Content or other content, including links to web pages, that you or any other user or third party posts or transmits using our Website or Services. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children or otherwise unsuited to your purpose.

Umber-Ghar is not responsible in any way for, does not monitor, and does not endorse or guarantee anything about any third-party content (including advertisements, offers, and promotions) that may appear in our Website or Services.

Umber-Ghar does not represent in any manner that:

  • The information, data or contents of the Website are accurate;
  • The Website will be available at all times and will operate error free or that there will be uninterrupted access and service;
  • The integrity of the information on the Website or information you upload will be maintained;
  • We endorse any of the views of any of the users who may have posted content;
  • We have verified or guarantee the quality of services or representations made by any user of the Website;
  • We have verified the credit worthiness of any user;
  • We have screened or verified any of the information posted herein, unless otherwise specifically so stated on the Website; and
  • The Website or any content is free from viruses or other malware.

Any verification conducted by Umber-Ghar shall be limited to the capture, by an employee or agent of Umber-Ghar, of photographs of the property that is the subject matter of a listing or advertisement, and the other data level checks solely to avoid any fake listings, listings without photos, and duplicate listings on the Website. The photographs and such verified data are then listed on the Website and are available for viewing by all persons who visit the specific pages associated with a 'public listing'. Please be aware that the photographs and/or such verified data are specific to a particular time and that what you see in them may have subsequently been altered. We do not take any responsibility for the accuracy of the photographs and/or data or for keeping the photographs and/or data updated. The photographs are intended only as a preliminary visual guide to the wording of the listing and it shall be entirely your responsibility to visit, view and determine the suitability (for your needs) of any property listed on the Website prior to entering into any transaction with respect to the same.

The details provided on the relevant pages of the Website, such as images, floor plans, rates, amenities, etc. are merely indicative and provided for information purposes. The actual details / information shall be provided only be the relevant advertiser/lister of the particular real estate unit. The information shown on the Website is merely indicative and shall not be treated as final or conclusive for any purpose whatsoever. Further, any or all the furniture, fixtures, accessories shown in the floor plan of any real estate unit is only indicative and may/may not be a part of the actual product offering by the relevant advertiser/lister of the real estate unit. Such information / confirmation may only be sought from / provided by the relevant advertiser / lister. Neither the Website nor Umber-Ghar shall be in any manner liable or responsible for any loss suffered by the user due to advances or deposits made by them relying on the information given in the advertisement, published on the Umber-Ghar, by the Developer/Promoter or the Real Estate Agent, for the reason of it being incorrect. The Website is only a platform for the advertising of opportunities for transactions that two users of the Website may enter into outside of the auspices of the Website or the Services provided by Umber-Ghar. Any contractual or commercial agreements / deals / transactions / negotiations are agreed to between users alone and neither the Website nor Umber-Ghar shall be in any manner liable or responsible for these commercial arrangements. Umber-Ghar is not responsible for any breach of any contract concluded by any of the user/s. Umber-Ghar does not stock / underwrite / deal / rent / block any immovable property directly or indirectly. There are risks, which the User assumes when dealing with people who might be acting under false pretences and the same shall be borne by the User. The Website is a venue only and does not screen or/and censor or/and otherwise control the listings offered to other Users, nor does Umber-Ghar screens or/and censors or/and otherwise controls the Users of its Service. Umber-Ghar cannot and does not control the behaviour of the participants on this Website. We cannot control whether or not Users of Umber-Ghar will complete the transactions they describe on our Website. It is extremely important that the User takes care throughout his dealings with other people, users on this site. Umber-Ghar does not accept or/and assume responsibility for the content or/and context of the user comment.

Your use of the Website and its functionalities shall not act to make Umber-Ghar your agent in any form or manner. In case a visitor to the Website is desirous of conducting a site visit of the property he/she is interested in, it shall be the sole liability and duty of the advertiser to arrange for such site visits. Umber-Ghar shall not be liable in any manner whatsoever, towards any liability and/or costs, arising out of such site visits including but not limited to non-fulfillment by the advertiser in this regard. Any disputes between you and any other user/s are to be resolved between you and such user/s only and Umber-Ghar is not responsible and shall not be required to mediate or resolve any disputes or disagreements between such users. You acknowledge and agree that you cannot and will not enjoin Umber-Ghar or our affiliates, officers, employees, agents and professional advisors as a party to any such dispute.

You expressly release Umber-Ghar, our affiliates, officers, employees, franchisees, agents, and professional advisors from any cost, damage, liability or other consequence of any of the actions of the users of the Website.

Indemnification

You agree to defend, indemnify, and hold Umber-Ghar harmless from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any User Content you post, store, or otherwise transmit on or through the Website or Services or your use of the Website and the Services, including, without limitation, any actual or threatened suit, demand, or claim made against Umber-Ghar arising out of or relating to the User Content, your conduct, your violation of these Terms of Use, or your violation of the rights of any third party.

Limitation Of Liability

IN NO EVENT SHALL UMBER GHAR, OUR OFFICERS, DIRECTORS, AGENTS, AFFILIATES, FRANCHISEES, EMPLOYEES, ADVERTISERS, OR DATA PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA) WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), EQUITY OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE, THE MATERIALS, OR OUR SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Umber-Ghar takes no responsibility/liability whatsoever for shortage or non fulfillment of the Service/ on the Website or any other related site due to or arising out of technical failure or/and malfunctioning or/and otherwise and the User hereby undertakes that in such situation/s, the User shall not claim any right/damages/ relief, etc against Umber-Ghar for "Deficiency of service" under The Consumer Protection Act or any other Act/Rules, etc.

Umber-Ghar shall not be liable for any and all costs, charges, expenses, etc incurred in relation to the downloading fees by third party, airtime, network speed, ISP connection costs, etc., of which are to be borne by the user personally.

Umber-Ghar shall not be responsible for any malfunctioning, non-functioning of the mobile phone or any other application, and or any damage, loss, either direct or indirect arising out of the use of the Website on your mobile phone, or desktop, or similar devices.

The aggregate liability of Umber-Ghar to you or anyone, whether in contract, tort, negligence or otherwise, howsoever arising, whether in connection with these Terms of Use, your access and use of this Website and its contents and functionalities or for any reason related to the operation of the Website, shall not exceed INR 100 (Indian Rupees One Hundred only). In no event shall Umber-Ghar be liable for any loss of profits (anticipated or real), loss of business, loss of reputation, loss of data, loss of goodwill, any business interruption or any direct, indirect, special, incidental, consequential, punitive, tort or other damages, however caused, whether or not we have been advised of the possibility of such damages.

General Terms

Termination: Umber-Ghar reserves the right to terminate your access to the Website at any time, in our sole discretion. You acknowledge Umber-Ghar's right to do so and waive any claim that you may have arising from such termination. Notwithstanding the termination of access, all provisions, which by their nature are intended to survive, shall survive termination and continue to be applicable.

Force Majeure: In no event shall Umber-Ghar be liable for any acts beyond our control including but not limited to any error, omission, interruption, deletion, defect, delay in operation or transmission, communication line failure, theft or destruction or unauthorised access to or alteration of customer's data/information. Umber-Ghar shall not be responsible for any problem or technical malfunction on-line-systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problem or traffic congestion / slow network on the Internet or at any website or combination thereof, including injury or damage to any customer and/or members or to any other person's computer related to or resulting from participating or downloading or viewing materials/information from the website or for any acts of god.

Access: Umber-Ghar does not make any claim that the Website and its contents may be lawfully viewed or accessed in the jurisdiction you are viewing it in. You are solely responsible for complying with the laws applicable to you.

Cancellation/Refund Policy: While availing any of the payment method/s available on the Website, Umber-Ghar will not be responsible or assume any liability whatsoever in respect of any loss or damage arising directly or indirectly to you. All payments made on the Website, including payments made toward annual subscriptions or any such services, are non-refundable. In the event payment is deducted from the User's account with non-completion of the subscription, the exact amount shall be refunded to the User via the same mode of payment within 45 working days. All commercial terms are on a principal-to-principal basis between the Subscriber and and Umber-Ghar's payment facility is merely used by the Subscriber to facilitate the completion of the transaction. Use of the payment facility shall not render Umber-Ghar liable or responsible for the non- completion, non-payment, damage, breach of representations and warranties or fraud as regards the projects listed on Umber-Ghar's Website. Neither the Website nor Umber-Ghar shall be in any manner liable or responsible for any loss or damages suffered by the user due to advances or deposits made by them relying on the information given in the advertisement, published on the Umber-Ghar, by the Developer/Promoter or the Real Estate Agent, for the reason of it being incorrect.

 

Complaints and Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to grievances@umber-ghar.com  or Mr Tushar Vaidya ("Grievance Officer").

Mr. Tushar Vaidya (Grievance Officer)

Umber IT Solutions LLP

.............

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Email:  grievances@umber-ghar.com

Ph: 020 25233084 on Monday to Saturday between 10:00 am – 6:00 pm

We request you to please provide the following information in your complaint so that Umber-Ghar may be in a position to verify details or check the authenticity of the complaints:-

(a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint

(b) Identification of the copyrighted work claimed to have been infringed.

(c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.

(d) The address, telephone number or e-mail address of the complaining party

(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.

(f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

 

Modification of Umber-Ghar Services: Umber-Ghar reserves the right to modify or discontinue (completely or in part) our Website, Services, or any content appearing therein. Umber-Ghar will not be liable to you or any third party if we exercise this right.

Modification of These Terms: We reserve the right to change or modify these Terms of Use, or any policy or guideline of the Website or Services, at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting of the revisions to the Website or Services. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Website or Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Please review these terms and conditions periodically and check the version date for changes.

Choice of Law: These Terms of Use are governed by the laws of India. The courts in Pune, India shall have exclusive jurisdiction over any claim or matter arising out of these Terms of Use irrespective of the territory and jurisdiction of your access to Umber-Ghar.

No Waiver: Umber-Ghar's failure to exercise or enforce any right or provision of the Terms of Use will not be deemed to be a waiver of such right or provision.

No Third-Party Beneficiaries or Rights: These Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation that the Website or Services will not contain any content that is prohibited by these Terms of Use.

Entire Agreement and Severability: These Terms of Use, the Privacy Policy and any amendments and additional agreements you might enter into with Umber-Ghar in connection with our Website or Services, shall constitute the entire agreement between you and Umber-Ghar concerning the Website or Services, and shall supersede any prior terms you had with Umber-Ghar regarding the Website or Services.

If any provision of these Terms of Use is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary and the other provisions of these Terms of Use remain in full force and effect.

Assignment: You may not assign or otherwise transfer your rights or obligations under these Terms of Use. Umber-Ghar may assign our rights and duties under these Terms without any such assignment being considered a change to the Term of Use and without any notice to you.

Notices: Any notices or other communications that you wish to send to Umber-Ghar may be addressed to the registered office mentioned above.

Dispute Resolution: Unless you have entered into an additional agreement with Umber-Ghar that provides for an alternative dispute resolution mechanism, you agree that any dispute arising between you and Umber-Ghar which cannot be resolved amicably, shall be conclusively resolved by a sole arbitrator. The Arbitration shall be conducted as per the Arbitration rules laid down under the Arbitration and Conciliation Act, 1996, and any modification/amendment effected thereafter from time to time. The arbitration shall be conducted in the English language and the award passed by the Arbitrator shall be final and binding on both parties. The cost of arbitration shall be borne by you, unless awarded otherwise.

Contact Information: If you have any questions or suggestions regarding our Terms of Use, please contact us info@umber-ghar.com

 

 

Privacy Policy

Privacy Policy Umber-Ghar

Welcome to Umber IT Solutions LLP (herein after referred as “Umber-Ghar”). We are a Digital Platform for Smart RERA Solutions specifically build for individuals, real estate professionals, consultants, agents, developers, and companies to perform their activities related to RERA. This Platform digitally connects people and entities within the real estate space. Umber-Ghar and our subsidiaries and affiliates (collectively "Umber-Ghar") provide you with access to a variety of services, including but not limited to the https://umber-ghar.com website (the "Website") and Umber-Ghar's mobile applications and all the products and services available through our website (collectively the "Services"). The Website is owned and operated by Umber IT Solutions LLP, a company incorporated under the laws of India.

Our Privacy Policy is incorporated as part of the Umber-Ghar Terms of Use. Please read this Privacy Policy and our Terms of Use carefully before using our Services. By using Umber-Ghar's Services, you agree to the provisions of this Privacy Policy. If you do not want to be bound by our Privacy Policy, please do not use our Services.

Why We Collect Information from You

Umber-Ghar is a Digital Plaform for Smart RERA Solutions.. To provide our Services, we use the information we collect to:

  • Help you find the most relevant information for your situation by customizing our Services to optimize your experience;
  • Keep you connected with Umber-Ghar across the Internet and update you with residential real estate-related information, progress, and periodical updates;
  • Connect with all your stakeholders like architects, structural engineers, chartered accountants, legal consultants, and professionals;
  • Securely carry out workflows and tasks which have interdependency;
  • Put you in touch with the right people to sell, buy, rent, or research residential real estate, and to optimize the information we share with those parties to initiate a productive and efficient relationship.

Our goal in this policy is to be completely transparent about the data we collect, why we collect it, and how we use it, in order to make your RERA filing and allied activities pleasant and simple experience resulting in improved customer transparency!

To Whom Does This Policy Apply

Some parts of this Policy are directed at specific types of people. We use some special terminology to refer to them, which we define below. This Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users.

Users: "Users" are everyone who uses our Services.

Real Estate Professionals: “Real Estate Professionals” are users who have created accounts (free or paid) with us to display their RERA registered projects on our website or use our services to simplify their RERA related regular updates.

What Information Do We Collect, and Where Do We Get It

We Collect Some Information From All Visitors to Our Website: Like many online services, we use technologies like session and persistent cookies, web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services to collect and analyze information about all users of our Services This includes things like User search preferences, interaction with ads on our Webite, and location.

Our servers record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate. This Policy does not apply to, nor do we take any responsibility for any information that is collected by any third party either using the Website or through any links on the Website or through any of the advertisements.

Information We Collect from Real Estate Professionals: If you create a Real Estate Professional account with us, whether as a landlord, agent, developer or subscriber we will ask you to provide certain information in order to set up your account. We ask all Real Estate Professionals to provide a name, a company (if available), a phone number, and an email address. If you create a paid Real Estate Professional account and become a subscriber, we require you to submit all of the information required from landlords and agents as well as a description of your campaign. We will also collect financial data like credit card information and billing addresses from subscribers, so that we can handle billing. If you are a subscriber, a Umber-Ghar representative may call you to verify your information.

Additional Information About You that We Obtain from Third Parties: We may sometimes obtain information about you from third parties and use it to help agents serve you better.

Location Data: If you provide location information (like a ZIP code, street address, or even just a city) during the registration process or at any other time via your account settings, we will store that information and associate it with your account.

We may use and store information about your location to provide localized features, to analyze our Services with the help of third-party analytics services, to provide you with relevant advertising and marketing materials, and otherwise to improve and customize our Services.

How We Share Your Information

As you use, access and navigate our Website, we collect various information, which may either be personally identifiable information or information that is not personally identifiable. This information is classified as:

  • "Personal Information" which means personally identifiable information like your name, your address, your age, your email address and your phone number.
  • “Sensitive Personal Information” which means your financial information, your passwords.
  • "Other Information" which means all other information other than "Personal Information" or "Sensitive Personal Information." For example, the nature of device information, your usage patterns, your usage preferences, logs which are created when you access and use the Website, local caches on your browser, your location, ip address and the like. These are just examples and the list is by no means exhaustive.

Any personal information will be used to allow you to login to your account or to resolve specific service issues, inform you of our new services or features and to communicate with you in relation to your use of the Website. Any other information we collect will be used for-

  • our business purposes and this may include the viewing or advertising of relevant content in the real estate space;
  • analytical purposes, data usage;
  • improving the Website, or your user experience; and
  • providing targeted advertisements to you.

We will share all information we collect from you, including the personal information with any third party if we in good faith believe it is required for the purposes of our compliance with any applicable law, regulation, legal process or enforceable governmental request/action or any manner required for the purposes of protecting our rights or interests.

From time to time, we make the e-mail addresses of those who access our Website available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by emailing us at info@umber-ghar.com or call us on +91 7588 43 5215/+91 7588 47 5215.

Persons who supply us with their telephone numbers on-line may receive telephone or text message contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls or text messages, please let us know by e-mailing us at info@umber-ghar.com or call us on +91 7588 43 5215/+91 7588 47 5215.

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our Website, ad server companies may collect information such as your domain type, your IP address and clickstream information.

Non-Personally Identifiable Information (Non-PII):  is information that cannot by itself be used to identify an individual person. Non-PII includes information received from the web browser, operating system, or device, including such things as information about the browser and browser settings, information about the operating system or device, the unique identifier assigned to a device, the web address of a web page visited, the name or type of mobile app, the time and date a web page or app was visited, the address of the referring web page, and other information about a web page or app. It could also include the number of times a particular browser or device has been shown a particular ad, or it may include generic categories about users and their interests (for example, "male flat buyer"). Non-PII also includes information about the precise geographic location of the device, which may be collected when the user of the device permits such collection.

Use of Non-PII: In order to provide and improve our Services and to share relevant ads with you, provide interest-based advertising (to opt out of interest-based advertising on the Platform, go to the Opt Out section below), show ads in a particular sequence, customize ads to a particular geographic region, determine when users respond to ads and reporting aggregated statistics regarding, for example, the effectiveness of online advertising campaigns we use and disclose to our advertising and analytics partners Non-PII that we collect, including cookie data, some log data, and mobile data. We also share anonymous profiles of users who view a property with Real Estate Professionals.

The user may CLICK BELOW to opt out of tracking Non PII on all our online properties.

Opting out of tracking on our services through this link inserts a cookie on the user's browser. We rely on this cookie to identify an opted-out user. We will not be able to identify an opted out user, if the user

  • Clears the cookie from his/her browser,
  • Uses a different browser, Or
  • Uses a different computer

We will discontinue tracking activities for an opted out user. This means that we will not track an opted out user's behaviour or display customised ads to the user. However, an opted out user may be able to view suggestions by us pertaining to marketing, branding or promotional campaigns.

I Agree, Opt me out

Direct Contact with a Real Estate Professional: If you fill out a form to contact a Real Estate Professional (or use any other contact forms available on our Website) or call a Real Estate Professional via our mobile site or app, we may share personally identifiable information that you share with us and information about your use of our Services with the party you wanted to contact. This may include data you input such as home search criteria or Log Data that we collect as you use the Services. If a Real Estate Professional wants to contact you based on the anonymized profile of Umber-Ghar pages you visited, we will contact you to see if we can make that connection. Sometimes, if we are working with a third party to improve the leads we provide to our subscriber Real Estate Professionals, we may provide that third party with additional but limited personally identifiable information for the sole purpose of their carrying out their duty to us.

User-Generated Content: If you use our user-generated content services, like posting a question, answer or blog on our Webite, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Protecting Ourselves and Our Users: We may release personal information when we believe that doing so is appropriate to comply with a legitimate law, regulation, or legal request; to enforce or apply our policies; to initiate, render, bill, and collect for amounts owed to us; to protect our rights or property; to protect the safety of our users; to address fraud, security, or technical issues; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

All Umber-Ghar websites including this Website fully comply with all Indian Laws applicable. Umber-Ghar has always cooperated with all law enforcement inquires. Umber-Ghar may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of a bonafide requirement to prevent an imminent breach of the law.

Mobile Ad Networks and Analytics: For our mobile products, we use third-party service providers for the limited purpose of helping us analyze your mobile Log Data and location data, so that we can improve and localize our Services, show you relevant advertisements, and study the way our mobile users interact with our Website and Services.

General Matters

The Accuracy and Confidentiality of Your Account Information Is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of your password, email address, and other account information at all times. We recommend a strong password that you do not use with other services. We are not responsible for personal data transmitted to a third party as a result of an incorrect email address.

Third-Party Websites: Our Website may contain links to other websites. When you click on one of these links, you are navigating to another website. We do not accept liability for misuse of any information by any website controller to which we may link. We also do not have any responsibility of liability for the content on websites that use the Umber-Ghar search functionality. We encourage you to read the privacy statements of these websites, which may differ from ours.

Sale/Merger: Information about our Users and our Website is a business asset of Umber-Ghar. Consequently, information about our Users, including personal information, will be disclosed as part of any merger or acquisition, creation of a separate business to provide the Website, our Services or fulfill products, sale or pledge of company assets as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company.

Security: We use commercially reasonable security measures to protect the loss, misuse, and alteration of the information under our control. However, we cannot absolutely guarantee the protection of any information shared with us. When you enter data on our Website, we encrypt the transmission of that data using secure socket layer technology (SSL). Before entering sensitive information (such as a credit card number, bank account details, or any similar information), you would be redirected to a third-party Secure Payment Gateway.

Policy Changes: We may update this Privacy Policy to reflect changes to our information practices. If we make any change in how we use your personal information we will notify you by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.